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Have any questions? Our team at Axion Life is here to help you.

Need more information?

Please provide the following documents with each claim:

  • certified copy of the death certificate
  • certified copy of ID for the claimant/beneficiary
  • proof of account
  • copy of the application form
  • police report or medical report, if the cause of death is unnatural
  • An affidavit or relevant documents where there is a surname issue

Find Your Downloadable Claim Forms Here:

Contact Us

Opening Hours

Monday – Friday: 8.30 AM – 5 PM

Physical Address

Unit 8a, Itowers North
Gabarone, Botswana

Postal Address

P O Box 53AAH
Gabarone, Botswana

Phone

+267 391 0170

General Enquiries

info@axionlife.co.bw

Claims

claims@axionlife.co.bw

Compliance

compliance@axionlife.co.bw

Complaints

complaints@axionlife.co.bw

Frequently Asked Questions

Here’s What Our Clients Often Ask

Find answers to the most common questions about our services.

How quickly are claims processed?

We prioritise compassionate, timely payouts and keep you updated at each step.

Yes — we tailor group benefits and rates for faith groups, clubs, and employers.

Our Credit Life products (individual and group) protect against qualifying outstanding balances.

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Lobone Koosaletse

Lobone Koosaletse

Lobone Koosaletse (AIISA) is the Axion Life Chief Executive Officer. He is an analytical professional with extensive experience in risk management, compliance, insurance, and business development. With a Bachelor of Finance degree and various risk, compliance, retirement funds, and insurance certifications, He is also a graduate of the WITS Business School Executive Development Programme. He has held leadership roles in the Insurance Sector and diversified holding companies, with the foundation of his formal career at the regulator NBFIRA. Known for his adaptability and entrepreneurial mindset, Lobone excels in stakeholder engagement and team leadership. His multidisciplinary expertise and strategic vision make him an ideal fit for Axion Life.